Legal
Privacy policy
Etaltech takes the protection of your personal information seriously. This policy describes what we collect through etaltech.com, why we collect it and the rights you have.
Who we are
Etaltech, 587 Adanac, unit 101, Québec City (Québec) G1C 7G6, operates the website etaltech.com. The person responsible for the protection of personal information can be reached at service@etaltech.com or 418 660-6081.
Information we collect
We only collect the information you send us voluntarily through our forms (contact, service request, job application): first name, last name, email, phone, company, message and, for an application, the attached documents.
The site also collects anonymous technical data needed for its operation and for audience measurement (pages viewed, device type, browser).
How we use it
This information is used to answer your requests, prepare a service offer, process an application and improve the site. It is neither sold nor shared for commercial purposes.
Retention and hosting
Form submissions are kept in the site’s management system for as long as needed to process the request, then deleted. The site is hosted in Canada and the United States by our hosting provider; transactional emails go through an email delivery provider.
Your rights
Under Québec’s Act respecting the protection of personal information in the private sector, you may request access to your information, its correction or deletion, and withdraw your consent, by writing to service@etaltech.com. We respond within 30 days.
Cookies
The site uses cookies that are strictly necessary for its operation and, where applicable, audience measurement cookies. You can refuse them in your browser settings.
Changes
This policy may be updated. The date of the latest update is shown at the top of the page.